ABDU, Siprianus; PATARRU', Fitriyanti. Analisis Kualitas Pelayanan Rawat Inap Dengan Menggunakan Pendekatan Metode Servqual. Jurnal Keperawatan Florence Nightingale, [S. l.], v. 6, n. 2, p. 52–58, 2023. DOI: 10.52774/jkfn.v6i2.117. Disponível em: https://ejournal.stikstellamarismks.ac.id/index.php/JKFN/article/view/117. Acesso em: 2 aug. 2025.